Frequently Asked Questions

Do I need a referral?

Montana is a state where a referral to see a Physical Therapist is not required. However, most insurance companies require them regardless, including Medicare and Medicaid. Contact our office to see if your insurance requires a referral: 406-257-0933

Do I need to see my primary physician before coming to PT?

If a referral is required your primary care office will need to send a referral to the physical therapy office. If you have been seen for your injury/issue before the physical therapy clinic can sometime contact your doctor to request the referral without you having to see them first. Call our office to see if we can help!: 406-257-0933

Do I have a co-pay or co-insurance and if so, what is that?

What is a copay? This is a fixed amount that you must pay for a covered service, as defined by your health plan. Copays usually vary for different plans and types of services. Typically, you must pay this amount at the time of service. Again, copayments are fixed—which means you will always pay the same amount, regardless of visit length. In most cases, copayments go toward your deductible. What is a coinsurance? This type of out-of-pocket payment is calculated as a percent of the total allowed amount for a particular service. In other words, it’s your share of the total cost. For example, let’s say: Your insurance plan’s allowed amount for an office visit is $100. You’ve already met your deductible. You’re responsible for a 20% coinsurance. In this situation, you’d pay $20 at the point of service. The insurance company would then pay the rest of the allowed amount for that visit. Keep in mind that the coinsurance amount may vary from visit to visit depending on what services you receive.

What do I wear to PT?

Comfortable clothes are recommended. Depending on the treatment we work on you manually and guide you through exercises that will benefit your journey to wellness.

Is my insurance in network?

Mountain Physical Therapy is in network with most insurance companies. However; to be sure we are in network with yours, call our office; 406-257-0933

Do you have gym or pool membership open to the public?

Mountain Physical Therapy and Fitness Center currently does NOT offer public membership to the gym and/or pool. Our Physical Therapy patients however, are allowed to use the facility up to 2 times a week above and beyond their PT appointment as long as they schedule their independent visits during office hours with the front desk.